PERFORMANCE PLANNING

To serve as assistant and confidential secretary to the divisional Vice President.

KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS

1. Performs a full range of secretarial and administrative office support work of considerable difficulty requiring the application of technical/administrative knowledge and the exercise of initiative, independent judgment and decision making, resolving administrative problems; performing related work as assigned.
2. Provides and/or coordinates administrative/technical office duties, composes public information documents and correspondence for review/signature. Prepares selected reports, reviews and checks documents, records and forms for accuracy, completeness and conformance with applicable rules and regulations. Coordinates the collection, organization and flow of various types of information internal and external with other departments, organizations and entities using appropriate formats, skill and knowledge.    Establishes and maintains complex manual and/or automated filing systems.
3. Serves as technical support to professional staff by researching and compiling information, preparing documents, conducting inquiries and responding to inquiries pertaining to selected work activities or projects; schedules and coordinates meetings, interviews, appointments and or other similar activities, including coordinating travel and lodging arrangements, prepares, transcribes, composes and distributes agendas, meeting material and/or minutes of meetings.  Provide support activities such as answering telephones, assisting and resolving problems and inquiries of visitors, review and control incoming and outgoing correspondence and follow up on operational commitments.
4. Information and record management including tracking, auditing and reporting to appropriate sources. Initiates and maintains records of expenditures; prepares purchase requisitions and payment of invoices; collects and compiles statistical, financial and other information for special or periodic reports, requisitions supplies, printing, maintenance and other services as needed.  
5. Other duties or tasks as assigned and necessary for the proper function and flow of the departments.

DCH Standards:

Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.

Performs compliance requirements as outlined in the Employee Handbook

Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self.

Performs essential job functions in a manner that ensures the safety of patients, visitors and employees.

Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees.

Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees.

Requires use of electronic mail, time and attendance software, learning management software and intranet.

Must adhere to all DCH Health System policies and procedures.

All other duties as assigned.

MINIMUM KNOWLEDGE, SKILLS, EXPERIENCE REQUIRED

High School graduate or equivalent; previous office experience; computer knowledge and skills required; Must possess or acquire with in 3 months of hire the ability to utilize Basic Microsoft Office skills required in Word, Excel, Power Point and Outlook

Requires typing, verbal and written communication skills; able to operate a variety of office equipment to include but no limited to fax, copier, scanner, telephone, calculator, computer, etc.

Must be organized and possess the ability to prioritize and multitask.

DCH Skill Requirement

Must be able to read, write legibly, speak and comprehend English.

WORKING CONDITIONS

Physical

• Able to stand, walk, kneel, sit and stoop. Able to lift 10 pounds. Able to tolerate prolonged periods of sitting. Vision and hearing normal or corrected to within normal range.

Psychological

• Frequent contact with others: deals with internal and external customers, face-to-face discussions, email and telephone communications.  Possible dealings with unpleasant or angry people, public speaking, and conflict situations/resolution.

DCH Standard

Physical presence onsite is essential.  Hearing and vision must be normal or corrected to within normal range.  Able to perform the duties with or without reasonable accommodation.