Summary: The Mortgage Loan Clerk receives members in person and by telephone, assists members in acquiring information necessary to obtain a mortgage loan; provides general credit union information and refers the member to a Mortgage Loan Officer. Funds and disburses mortgage loan; and performs post-closing and servicing functions.

Minimum Requirements:

- One to three years lending experience

- Strong verbal and written communication skills

- Ability to demonstrate exceptional Member service

- Strong attention to detail

Duties and Responsibilities:

- Disbursement/Funding of Mortgage Loans

- Disbursement of Loan Proceeds on In-House Closed Loans

- Upload of Closing documents to MortgageBot/ImageFlow and OnBase

- Upload of Recorded documents to MortgageBot/ImageFlow and OnBase

- Filing of Recorded Legal Documents a Main

- Prepare and submit for recording: Lien Releases/Satisfactions

- Answer Servicing Calls and respond to members request and resolve members questions

- Answer Mortgage Ring Group (when not answered by Mortgage Loan Officer): Take a message or schedule a follow up appointment for Mortgage Loan Officer

- Be available for Walk-ins members when Mortgage Loan Officer is not available: Job would be to make copies of documents and provide originals back to the member and scan documents to Loan Officer or Schedule appointment for member to return at a later time or day or do a phone interview

- Receive and sort mail and route appropriately

- Prepares payoff statements for Mortgage Department

-Retrieves referrals from Keystone, POS site and other sources and submit referrals to Mortgage Loan Officers on a daily basis

- Appropriately cross-sell other Credit Union products and services

- Perform other duties as assigned

Apply at www.alabamaone.org/careers